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Survey - Network per lo studio della diversità micologica

 

 

The ISPRA Network for the study of mycological diversity is required, in line with the provisions of its ISO 9001:2005 certified quality process, to send its users the satisfaction form for the Network's activities carried out in the year 2024.
We ask you to dedicate a few minutes of your time to filling out the questionnaire relating to the service provided by ISPRA through the Ndm Network: the implementation of the Fungi Information System for the census of fungal species on the national territory.

The questionnaire aims to detect the degree of satisfaction of external and internal users who access the aforementioned service, in order to improve and make the quality of the response and performance more effective. Your suggestions will help improve our performance.

The data collected will be treated confidentially and in compliance with the privacy law

This survey is anonymous.

The record of your survey responses does not contain any identifying information about you, unless a specific survey question explicitly asked for it.

If you used an identifying access code to access this survey, please rest assured that this code will not be stored together with your responses. It is managed in a separate database and will only be updated to indicate whether you did (or did not) complete this survey. There is no way of matching identification access codes with survey responses.

Assessments
(This question is mandatory)
1 - Unsatisfactory 2 - Just satisfactory 3 - Satisfactory 4 - Very satisfactory
Adequacy of product/service/information provided
Ease in request management
Staff availability with user interaction
Staff competence in management the request
Performance on schedule
Overall product/service/information satisfaction provided
Ease of use of product/service

If the service is considered unsatisfactory or just satisfactory (1-2) please fill in the box below with the reasons:

NOTES:

Write your suggestions/comments to improve the service

Model PS.BIO-TEC.01.08 Rev.3 del 02/03/2023